Charlene Jaszewski

PROBLEM SOLVER CLEVERLY DISGUISED AS A CONTENT PERSON

I’ll leave your company a better place than I found it.

I'll solve problems you didn't know you had. I'll improve the quality of any content I encounter.I'll make processes more efficient.I'm always generating ideas.I'll bring in homemade baked goods (if I'm local).

*AVAILABLE FOR WORK OCTOBER 2024*

Charlene Jaszewski

PROBLEM SOLVER CLEVERLY DISGUISED AS A CONTENT PERSON

I DEVELOP

EffectiveFriendlyHelpfulFunnyConcise

CONTENT FOR HUMANS

NOTE: I’m rebuilding my site after a hack, so be aware it might not be completely working yet.

*AVAILABLE FOR WORK OCTOBER 2024*

What I Do

Content Strategy
Content Standards & Best Practices
Content Governance
Content Audits
Copy Editing
Line Editing
Developmental Editing
TECHNICAL WRITING
GHOSTWRITING

PROCESS IMPROVEMENT
TECHNOLOGY IMPLEMENTATION/PREPARATION
IDEA GENERATION
INFORMATION ARCHITECTURE
TAXONOMY
PROJECT MANAGEMENT
ACCOUNT MANAGEMENT

What I wish I knew how to do better: graphic design!

About Me

Content Consultant and Problem Solver

If only “problem solver” was a job title!

I’ve done a lot of things in my career, but they all fulfill my core drives to solve problems, make processes more efficient, and communicate the information people need to serve their clients, do their jobs and/or make their lives easier.

Highly organized and results-driven problem solver with 20+ years of experience in content strategy, documentation, and process improvement. Experience working for a diverse clientele, from burgeoning authors to dynamic startups and established corporations. Proven track record of improving content clarity, consistency, and accuracy and implementing best practices to review, manage, and govern content. Strong background in verbal and written communication, tech support, training, and cross-departmental collaboration. Known for bringing creativity, good humor, and baked goods to the workplace.

I’ll leave your company a better place than I found it.

I abhor jargon. If you’re looking for a jargoneer, please swipe left!

Also investigating how AI can help in not only the content creation process, but also the content governance and management process.

Nice Things People Said

Charlene is a top notch writer and editor, but that’s no surprise looking at her experience and recommendations. What surprised me was her ability to investigate, find problems, and bring ideas to the table. She has a natural ability to see the big picture and find unexpected ways to bring everything up a level. From process improvements to writing consistency to format and structure, she’s able to see everything as it could be and refine deeper content strategy and content governance.
Beau Ulrey - Senior Design System Manager, U.S. Bank
Charlene is an excellent editor with an unmatched attention to detail. When I send a project her way, I know I will receive the highest-quality work delivered on time, every time. Charlene’s keen eye combined with her willingness to comment on global, macro issues within a manuscript make her an ideal partner for any project, big or small.
Alee Anderson, Founder, Alee Anderson Editorial
Charlene started off by writing software user guides, but we’ve found that one of her superpowers is being the voice of TEN7. She now ghostwrites our blog posts, newsletters, case studies and also edits our podcast transcripts. She has the gift for “skillful capture” when interviewing people, noting and following the details that make a good story. She’s also helped give us a consistent social media presence, and she’s nailed the voice we were hoping for: friendly, clear, smart, and a little sassy when appropriate. Charlene now writes the bulk of TEN7’s marketing content, and I trust her to know my voice. It’s possible that she wrote the bulk of this recommendation.
Ivan Stegic, CEO and Founder, TEN7 Interactive

Charlene and I worked together on a massive content audit of a client’s site. She is professional, very creative, and brought an amazing energy to the group. Really enjoyed working with her, and hope to do so again in the future.

Kyle Hudson, Team Leader, Sapient Nitro

Select Projects

“Good content answers questions before they’re asked.”

Charlene Jaszewski

“Leap and the net will appear.”

Somebody smart

“A style guide gets current writers on the same page, and onboards new writers faster.”

Charlene Jaszewski
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